At Kavungal Agro Tech Pvt. Ltd., we are committed to delivering your agricultural products, machinery, seeds, equipment, and accessories safely and on time. Our logistics team works closely with trusted courier partners to ensure every order reaches you in excellent condition.
Please read our Shipping & Delivery Policy carefully before placing an order.
Order Processing
Once your order is successfully placed and payment is confirmed, our team begins processing your order immediately.
Before dispatch, our team carefully verifies:
- Product availabili
- Order details
- Delivery address
- Contact information
- Packaging quality
Orders are generally processed within 1–3 business days, excluding Sundays and public holidays.
Customized or bulk orders may require additional processing time.
Order Confirmation
For new customers or orders requiring verification, our customer support team may contact you to confirm:
- Customer name
- Delivery address
- PIN code
- Contact number
- Ordered products
This verification process helps us avoid delivery errors and ensures faster order fulfillment.
Shipping Partners
We dispatch orders through reliable and professional courier and logistics providers, including but not limited to:
- DTDC Courier
- Blue Dart
- Speed & Safe Courier
- Delhivery
- India Post
- Professional regional logistics partners
Depending on your delivery location, we reserve the right to select the most suitable shipping partner.
Delivery Timeline
Estimated delivery times are as follows:
Location: Kerala
Estimated Delivery Time: 2–5 Business Days
Delivery timelines are estimates only and may vary due to:
- Weather conditions
- Public holidays
- Transport delays
- Natural disasters
- Government restrictions
- Courier operational issues
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Free shipping offers may be available for selected products, order values, or promotional campaigns.
Additional freight charges may apply for:
- Heavy agricultural machinery
- Bulk commercial orders
- Oversized products
- Remote delivery locations
Order Dispatch
Orders are generally dispatched within 7 working days after successful payment confirmation.
Once your order is shipped, you will receive:
- Shipping confirmation
- Courier details
- Tracking number
- Estimated delivery date
You can use the tracking information to monitor your shipment in real time.
Delivery to Remote Areas (ODA)
Certain locations may be classified as Out of Delivery Area (ODA) by courier companies.
In such cases:
- The parcel may be delivered to the nearest courier office.
- Our customer support team will provide:
Courier office address
Contact number
Pickup instructions
Customers are requested to collect their shipment from the designated courier office if home delivery is unavailable.
Delivery Inspection
We recommend inspecting your package before accepting delivery.
If you notice:
- Torn packaging
- Open package
- Damaged seal
- Water damage
- Missing items
- Physical damage to the product
Please do not accept the shipment.
Immediately:
- Take clear photographs of the package.
- Email us at info@kavungal.in with:
Order Number
Photos of the damaged package
Description of the issue
Alternatively, contact our customer support team immediately.
After verification, we will arrange a replacement or provide an appropriate resolution as quickly as possible.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address.
Please ensure:
- Name
- Mobile number
- House number
- Street
- Landmark
- City
- State
- PIN code
are entered correctly during checkout.
Kavungal Agro Tech Pvt. Ltd. shall not be responsible for delays or failed deliveries resulting from incorrect address information.
Delivery Attempts
Courier companies generally make 2–3 delivery attempts.
If delivery cannot be completed because:
- Customer is unavailable
- Contact number is unreachable
- Address is incorrect
the shipment may be returned to our warehouse.
Reshipping charges may apply for returned shipments.
Delayed Deliveries
Although we strive to deliver every order on time, delays may occasionally occur due to:
- Weather conditions
- Transport disruptions
- Festival seasons
- Government regulations
- Remote location accessibility
- Courier operational delays
We appreciate your patience and understanding during such situations.
Damaged or Missing Products
If your package arrives damaged or contains missing items, please notify us within 48 hours of receiving the order.
Please provide:
- Order Number
- Product photographs
- Packaging photographs
- Description of the issue
Our support team will investigate the matter and offer an appropriate solution.
Bulk & Commercial Orders
Large-volume agricultural orders may require:
- Additional packaging
- Special freight arrangements
- Extended dispatch timelines
Our sales team will communicate the estimated delivery schedule before dispatch.
International Shipping
Currently, Kavungal Agro Tech Pvt. Ltd. primarily delivers within India.
For international shipping enquiries, please contact our customer support team to check availability and shipping options.
Failed Deliveries
Orders may be cancelled or returned if:
- Delivery address is incorrect.
- Customer refuses delivery without valid reason.
- Courier cannot reach the destination.
- Customer is unavailable after repeated delivery attempts.
Refunds, if applicable, will be processed according to our Refund Policy after deducting applicable shipping and handling charges.
Customer Support
For any questions regarding shipping, delivery, tracking, or logistics, please contact us:
Kavungal Agro Tech Pvt. Ltd.
Email: info@kavungal.in
Customer Care: +91 99958 23336
Website: https://kavungal.in
Our support team is available to assist you with shipping updates, delivery enquiries, and order-related concerns.